Hi guys, Welcome to the Advanced Video Search Engine, and you are watching Banking/Financial Mock Call Script - Lost Card. That video is uploaded by Kwestyon at 2023-04-23T19:17:23-07:00. We are promoting this video only for entertainment and educational purpose only. So, I hope you like & enjoy it. [qkPngqVgF9w]
| Name | Banking/Financial Mock Call Script - Lost Card |
| Video Uploader | Video From Kwestyon |
| Upload Date | This Video Uploaded At 24-04-2023 02:17:23 |
| Video Discription | Here's a call simulation of a BPO financial account where the account holder (customer) lost her card. In this video, the banker (CSR) demonstrates the process involved when an account holder reports unauthorized transactions on her card. #mockcall #customerservice #callcenter #callcentertips #customerservicetips TEXT FORMAT of this call: https://kwestyon.com/financial-account-mock-call-lost-card-call-center/ 00:00 Start of the call 00:35 1. Block the card, freeze the account. 02:53 2. Update the compromised credentials. 04:47 3. File a claim/dispute. 10:28 4. Process a card replacement. 11:54 5. Generate a new account number. qkPngqVgF9w |
| Category | Education |
| Tags | financial account | banking account call center | kwestyon | call center | bpo |
