Hi guys, Welcome to the Advanced Video Search Engine, and you are watching The Best De-escalation Training for Contact Center Agents. That video is uploaded by Myra Golden at 2023-04-15T12:14:17-07:00. We are promoting this video only for entertainment and educational purpose only. So, I hope you like & enjoy it. [bEyS_N1oQW8]
| Name | The Best De-escalation Training for Contact Center Agents |
| Video Uploader | Video From Myra Golden |
| Upload Date | This Video Uploaded At 15-04-2023 19:14:17 |
| Video Discription | One of the best ways to prepare employees to confidently and assertively de-escalate is to send them to De-escalation Academy. De-escalation Academy is the only training for customer service that not only shows your employees how to redirect verbal aggression and regain control of interactions - but how to get customers to accept their words as final. In my De-escalation Training, your employees go from feeling overwhelmed and powerless when they have to give customers bad news, to feeling confident, firm, and in-control as they bring down the temperature in interactions and guide customers to next steps. Learn more about De-escalation Academy: https://www.myragolden.com/De-escalation%20Academy bEyS_N1oQW8 |
| Category | Howto & Style |
| Tags | De-escalation for Customer Service | De-escalation for Contact Center Agents | De-escalating in Live Chat | De-escalation for Customer Service Video | Customer Service Training | Myra Golden | Myra Golden 3R De-escalation Method | The 3R De-escalation Method | Contact Center De-escalation Training | De-escalation for Customer Service Virtual Training |
