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| Name | SDGC19 | Niels Corsten: The Service Design Maturity Model |
| Video Uploader | Video From Service Design Network |
| Upload Date | This Video Uploaded At 24-12-2019 13:18:16 |
| Video Discription | SDGC19 speaker Niels Corsten, Service Design Lead at Koos Service Design, presenting the Service Design Maturity Model at the global conference in Toronto. In this talk, I will be sharing the Service Design Maturity Model, a framework that gives structure and helps large organisations to implement and scale service design. I will elaborate on the different maturity stages and four identified factors that indicate the maturity of your organisation and serve as guidelines for further maturation. Using a range of real-world cases, we will share our thoughts on common barriers to maturation and share strategies on how to grow your company’s maturity. Join the global service design community: https://www.bit.ly/SDN_Slack Become a member! https://www.service-design-network.org/membership Follow us on Twitter: https://twitter.com/sdnetwork Or on LinkedIn: https://www.linkedin.com/company/2933277/ Like us on Facebook: https://www.facebook.com/servicedesignnetwork Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork H8q6-vBXV20 |
| Category | Film & Animation |
| Tags | SDGC | SDGC19 | Service Design | Service Design Network | SDN | Service Design Global Conference | Toronto | Copenhagen | SDGC20 | SDN Denmark | SDN Canada | Canada | Niels Corsten | Koos Service Design | Koos | Service Design Maturity |
