Hi guys, Welcome to the Advanced Video Search Engine, and you are watching 6 BEST WAYS To Handle Angry Customers. That video is uploaded by Shep Hyken: Customer Service & CX Expert at 2021-07-08T05:00:13-07:00. We are promoting this video only for entertainment and educational purpose only. So, I hope you like & enjoy it. [ZXH_HTEpqOU]
| Name | 6 BEST WAYS To Handle Angry Customers |
| Video Uploader | Video From Shep Hyken: Customer Service & CX Expert |
| Upload Date | This Video Uploaded At 08-07-2021 12:00:13 |
| Video Discription | 👉 Watch more customer service tips on ShepTV! (http://www.ShepTV.com) Everybody has angry customers - some are angry because they have complaints, some customers are just having a bad day. Whatever the reason may be, you will have to learn how to deal with angry customers at some point. Today, I'm sharing 6 TIPS on how to handle angry customers and turn them into some of your best clients. When dealing with angry customers, you always have to remember that you're not there to win the argument. You want to WIN THE CUSTOMER OVER and regain their confidence to continue doing business with you in the future. Paying them enough attention and acknowledging the issue quickly will help manage the situation. Always offer an apology and start working out a solution immediately. This will make them feel heard and deescalate their anger. More importantly, make sure to stay calm and collected in the entire process of dealing with angry customers. Really listen when they talk about their source of anger, and ask clarifying questions. Be careful not to interrupt them as they speak. When you approach these situations with a positive attitude, you're sure to learn how to handle angry customers in the best way! Following these 6 tips on how to deal with angry customers will help restore their confidence in you. Always remember that when angry customers are taken cared of, you can make a patron for life. ZXH_HTEpqOU |
| Category | People & Blogs |
| Tags | how to handle angry customers | how to deal with angry customers | dealing with angry customers | angry customer | angry customers | bad customer | best way to deal with angry customers | customer happiness | customer retention | customer service | customer service tips | customer service training | customer service video | dealing with difficult clients | dealing with difficult customers | difficult customer | frustrated customer | how to deal with difficult clients | Shep Hyken |
