Hi guys, Welcome to the Advanced Video Search Engine, and you are watching Dealing with Hostile and Abusive Customers #angrycustomers #abusivecustomers #customerservice. That video is uploaded by Jeff Mowatt Customer Service & Sales Speaker at 2016-01-26T14:00:28-08:00. We are promoting this video only for entertainment and educational purpose only. So, I hope you like & enjoy it. [ZoA-lK-0UHY]
| Name | Dealing with Hostile and Abusive Customers #angrycustomers #abusivecustomers #customerservice |
| Video Uploader | Video From Jeff Mowatt Customer Service & Sales Speaker |
| Upload Date | This Video Uploaded At 26-01-2016 22:00:28 |
| Video Discription | Customer service strategist, Jeff Mowatt www.jeffmowatt.com reveals tips on how to deal with customers who are hostile, swearing, and verbally abusive. ABOUT HALL OF FAME BUSINESS SPEAKER, JEFF MOWATT: When it comes to customer service expertise, Jeff didn’t just read the book – he wrote it! He’s the author of the best-selling business books, Becoming a Service Icon in 90 Minutes a Month and Influence with Ease. He heads his own training company and has written and produced 13 self-study coaching tools. His Becoming a Trusted Advisor column has been syndicated and featured in over 200 business and on-line publications. With over 25 years as a full time professional speaker, Jeff knows how to engage a group. He has served as the national President of the Canadian Association of Professional Speakers (CAPS). The Global Speakers Federation awarded Jeff with the highest earned speaking designation in the industry; the Certified Speaking Professional (CSP). Of the over 5,000 professional speakers in the worldwide federation, less than 7% achieve this degree of distinction. To top it off, Jeff was inducted into the Canadian Speaking Hall of Fame, (HoF). Hall of Fame membership is considered a lifetime achievement award for “outstanding excellence in the speaking industry.” With a Jeff Mowatt presentation, your team members get one of the most award-winning, engaging speakers in the country. Receive updates of Jeff’s free 30-second customer service tips at https://jeffsbusinesstips.com/ Subscribe to Jeff’s YouTube channel at https://www.youtube.com/channel/UCn91v8ldz2Gj1Mq4c_Oddfg?view_as=subscriber Check out his website at http://www.jeffmowatt.com/ To discuss booking Jeff for your team, contact: JC Mowatt Seminars Inc. 60 Wildwood Drive SW. Calgary, AB. Canada, T3C 3C5 1-800-JMowatt (566-9288) ZoA-lK-0UHY |
| Category | Education |
| Tags | customer service | Jeff Mowatt | hostile customers | abusive customer | dealing with line-ups | dealing with waiting lines |
