Hi guys, Welcome to the Advanced Video Search Engine, and you are watching How To Deal With Angry Customers, Clients, & Prospects - Conflict Management Skills. That video is uploaded by Patrick Dang at 2021-03-31T07:00:10-07:00. We are promoting this video only for entertainment and educational purpose only. So, I hope you like & enjoy it. [VZKANySyJ9A]
| Name | How To Deal With Angry Customers, Clients, & Prospects - Conflict Management Skills |
| Video Uploader | Video From Patrick Dang |
| Upload Date | This Video Uploaded At 31-03-2021 14:00:10 |
| Video Discription | Learn how to deal with angry prospects, clients, and customers through conflict management skills. Join the Ultimate Online Sales Masterclass Sales Legacy or Watch our Free 1-Hour Training: https://www.saleslegacy.com/ 🔔 SUBSCRIBE to Patrick Dang NOW: https://www.youtube.com/channel/UCLOzkJ9W9fntCGyYfUwMPew?sub_confirmation=1 00:00 How To Deal With Angry Customers, Clients, & Prospects - Conflict Management Skills 00:44 Understand Where The Conflict is Coming From 01:40 Understand Your Goal and The Other Person's Goal 02:41 Share How You Feel Without Blaming Others 06:29 Why Some People Always Seem to Get Into Arguments 09:21 What To Do When You're In Conflict Top Trending Playlist: 1) Sales Prospecting & Lead Generation - https://www.youtube.com/watch?v=1hpqcvTvUTI&list=PLYZWx0YhMskOSn6dw-aWD_5xaPgqElraw 2) Business Development Playlist - https://www.youtube.com/playlist?list=PLYZWx0YhMskO-9MmyoczuH01xHM2jKVmg 3) Sales Tips To Close More Deals - https://www.youtube.com/watch?v=BRWkKPURdYM&list=PLYZWx0YhMskNqFNY3BqAljaQychv5MGqE -- How To Deal With Angry Customers, Clients, & Prospects Intro In this video, you're going to learn how to handle angry customers, clients, and prospects. You're also going to get a step-by-step action plan to resolve conflict. Understand Where The Conflict is Coming From The first step to deal with angry clients to understand where the conflict is coming from. Most of the time, conflict stems from miscommunication. Understand Your Goal and The Other Person's Goal Once you understand that you need to understand the situation from the customers' perspective, you'll need to figure out their goal. What is it they want from a given conflict. You'll also want to ask yourself what your plans are as well. Share How You Feel Without Blaming Others To deal with angry prospects, you'll need to call out how you feel. Instead of trying to prove someone is right or wrong or victimizing yourself, you can instead simply share how you feel. This is one of the most potent techniques when it comes to conflict resolution. Why Some People Always Seem to Get Into Arguments Some people always tend to get into arguments and don't know how to properly handle conflict. They indeed lack conflict management and conflict resolution skills. But more importantly, they're missing the self-awareness to catch what they are doing. Usually, they're trying to prove to another party that they're right. You'll want to seek truth instead of saying who's right and wrong. -- Patrick Dang is an international sales trainer who started his career at Oracle in Silicon Valley and quickly became one of the top performers in North America in just one year. After gaining experience in both the enterprise and startup world, Patrick began sharing his knowledge of modern sales students worldwide. Since then, Patrick has trained over 70,000 students across 150 countries on topics on how to start a career in sales, business development, lead generation, cold email, LinkedIn, cold calling, and sales skills. Patrick's vision is to inspire others to pursue their dreams and provide the knowledge and tools to make those dreams a reality. Connect With Patrick Dang Sales Legacy Masterclass: https://www.saleslegacy.com/ LinkedIn: https://www.linkedin.com/in/patrickdangofficial/ Instagram: https://www.instagram.com/patrickdangofficial/ Tik Tok: https://www.tiktok.com/@patrickdang YouTube: https://www.youtube.com/c/patrickdangofficial Website: https://patrickdang.com/ Facebook Page: https://www.facebook.com/PatrickDangOfficial Facebook Sales Community: https://www.facebook.com/groups/patrickdang 🔔 SUBSCRIBE to Patrick's YouTube Channel - https://www.youtube.com/channel/UCLOzkJ9W9fntCGyYfUwMPew?sub_confirmation=1 #conflictmanagement #angrycustomers #angryclients VZKANySyJ9A |
| Category | Education |
| Tags | patrick | dang | patrick dang sales | sales | how to deal with angry customer | how to deal with angry customers | customer service | customer service tips | customer service training | dealing with angry customers | how to deal with difficult customers | how to handle an angry customer | how to deal with angry clients | how to deal with angry prospects | sales training | how to deal with conflict | conflict resolution | conflict | conflict management | dealing with conflict | how to handle conflict |
