Video Discription |
In this video, we're going to show you how to say goodbye to printing issues with the Brother DCP T500W black & color printer! This printer is amazing and comes with a ton of features, but it can be a bit difficult to use if you don't know how.
In this video, we're going to show you step-by-step how to use this printer and solve all of your printing problems! From printing documents to printing photos, this printer has it all! So don't miss out and watch this video today to learn more about the Brother DCP T500W black & color printer!
Are you tired of dealing with printing issues?
- Check the ink levels of your printer and replace any empty or low cartridges.
- Perform a print head cleaning cycle from the printer's menu or from your computer.
- Align the print head using the printer's menu or from your computer.
- Check the paper type and quality and make sure they match the printer's specifications.
- Check the print settings and make sure they are appropriate for your document and paper.
- If none of the above solutions work, you may need to contact Brother customer support for further assistance.
# How to fix Brother DCP T500W printer not printing black and colour
If you own a Brother DCP T500W printer, you may have encountered a problem where the printer does not print black and colour properly. This can be frustrating, especially if you need to print important documents or photos. Fortunately, there are some possible solutions that you can try to fix this issue.
## Solution 1: Check the ink levels and replace the cartridges if needed
One of the most common reasons why your printer may not print black and colour is that the ink levels are low or empty. To check the ink levels, follow these steps:
- Press the Menu button on the printer's control panel.
- Use the arrow keys to select Ink and press OK.
- Use the arrow keys to select Ink Volume and press OK.
- The printer will display the ink levels for each colour on the LCD screen.
If any of the ink levels are low or empty, you need to replace the cartridges with new ones. To do so, follow these steps:
- Open the ink tank cover on the right side of the printer.
- Remove the cap of the ink tank that you want to replace.
- Pull out the ink cartridge from the tank and dispose of it properly.
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- Unpack a new ink cartridge and remove the protective seal.
- Insert the new ink cartridge into the tank and push it down until it clicks into place.
- Put the cap back on the ink tank and close the cover.
- Press OK on the printer's control panel to start the ink charging process. This may take a few minutes.
## Solution 2: Clean the print head and run a test print
Another possible reason why your printer may not print black and colour is that the print head is clogged with dried ink or dust. To clean the print head, follow these steps:
- Press the Menu button on the printer's control panel.
- Use the arrow keys to select Ink and press OK.
- Use the arrow keys to select Cleaning and press OK.
- Use the arrow keys to select Black, Colour or All depending on which colour you want to clean and press OK.
- The printer will start cleaning the print head. This may take a few minutes.
- When the cleaning is done, press OK to return to the main menu.
To check if the cleaning has improved the print quality, run a test print by following these steps:
- Press Menu on the printer's control panel.
- Use the arrow keys to select Print Quality and press OK.
- Use the arrow keys to select Test Print and press OK.
- Use the arrow keys to select Print Quality Check Sheet and press OK.
- The printer will print a test sheet with four colours: black, cyan, magenta and yellow.
- Examine the test sheet and look for any missing or faded lines in each colour block.
If there are no missing or faded lines, your printer is working properly. If there are still missing or faded lines, you may need to repeat the cleaning process or contact Brother customer support for further assistance.
## Solution 3: Update the printer driver and firmware
Sometimes, your printer may not print black and colour because of outdated or corrupted driver or firmware. To update them, you need to download and install them from Brother's official website. To do so, follow these steps:
- Go to https://support.brother.com/g/b/producttop.aspx?c=us&lang=en&prod=dcpt500w_all
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