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| Name | CSDM Discussion: Technical Service vs. Business Service |
| Video Uploader | Video From ServiceNow Community |
| Upload Date | This Video Uploaded At 15-11-2021 17:24:31 |
| Video Discription | In this CDSM Discussion, David Thigpen and Mark Bodman address common questions and some confusion we typically see when defining Technical Services and Business Services. We explore Technical vs. Business Service similarities and differences, identify the criteria for each, touch on historic implications, explain go forward approach for Service Classification, and explore edge cases such as Client Compute. We also provide some insight on what we are thinking about addressing or changing in the future as well. Be sure to check out and bookmark additional CSDM videos on our Data Foundations playlist here: https://youtube.com/playlist?list=PLkGSnjw5y2U7QNr9jL6TAgwQvYBI_LEtK #ITIL #CMDB #CSDM jWfwTHTLlzI |
| Category | Science & Technology |
| Tags | ServiceNow | ServiceNow Community |
