Hi guys, Welcome to the Advanced Video Search Engine, and you are watching The Best Service Recovery Story... Ever!. That video is uploaded by Jon Picoult at 2017-08-14T18:01:35-07:00. We are promoting this video only for entertainment and educational purpose only. So, I hope you like & enjoy it. [Z2iBxdF1lNg]
| Name | The Best Service Recovery Story... Ever! |
| Video Uploader | Video From Jon Picoult |
| Upload Date | This Video Uploaded At 15-08-2017 01:01:35 |
| Video Discription | Customer Experience keynote speaker Jon Picoult tells his classic story of customer service recovery, illustrating how great customer experiences are sometimes shaped by subtle but unforgettable gestures. ---------------------------------------------- Jon Picoult helps companies impress their customers and inspire their employees, creating “raving fans” that drive business growth. He is the founder of Watermark Consulting and a noted authority on customer and employee experience. A sought-after business advisor and public speaker, Jon has advised some of the world’s foremost brands, helping organizations capitalize on the power of loyalty – both in the marketplace and in the workplace. Jon’s insights have been featured by dozens of media outlets, including The Wall Street Journal, The New York Times, Harvard Business Review, and Fortune. Jon is also the author of the Amazon best-selling book, “From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans,” which has earned praise from business luminaries such as Horst Schulze (co-founder of Ritz-Carlton Hotels), Hubert Joly (former CEO of Best Buy), and Marshall Goldsmith (world-renowned executive coach). Jon received his bachelor’s degree in cognitive science from Princeton University and his M.B.A. in general management from Duke University. To learn more or to inquire about Jon's availability for your company's next live or virtual event, please visit https://www.jonpicoult.com. To learn more about Jon's book, "FROM IMPRESSED TO OBSESSED: 12 Principles For Turning Customers And Employees Into Lifelong Fans," please visit https://www.impressed2obsessed.com. Z2iBxdF1lNg |
| Category | People & Blogs |
| Tags | customer service | service recovery | customer service recovery | customer experience | best customer service | great customer service | jon picoult | watermark consulting | customer experience speaker | customer experience keynote speaker | customer service keynote speaker | top customer service speakers | top customer experience speakers | best customer service speakers | best customer experience speakers | customer service speaker |
