Hi guys, Welcome to the Advanced Video Search Engine, and you are watching Handling Customer Complaints: Defusing Frustration. That video is uploaded by Skillsoft YouTube at 2018-08-21T13:48:48-07:00. We are promoting this video only for entertainment and educational purpose only. So, I hope you like & enjoy it. [WphIXqTp_es]
| Name | Handling Customer Complaints: Defusing Frustration |
| Video Uploader | Video From Skillsoft YouTube |
| Upload Date | This Video Uploaded At 21-08-2018 20:48:48 |
| Video Discription | Sample topic from Skillsoft’s video-based course “Facing Confrontation in Customer Service” In the full course, you'll learn about typical trouble spots in dealing with angry customers and guidelines for avoiding or overcoming them. You'll also learn how to handle a customer complaint by defusing the tension, investigating the problem, and coming to an agreement on a solution. ---------------------------------------------------------------- Visit our website: https://www.skillsoft.com/ Join us on LinkedIn: https://www.linkedin.com/company/skillsoft/ Tweet with us: https://twitter.com/skillsoft Follow us on Facebook: https://www.facebook.com/skillsoft ---------------------------------------------------------------- About Skillsoft Skillsoft is the global leader in corporate learning, delivering beautiful technology and engaging content that drives business impact for modern enterprises. Skillsoft comprises three award-winning solutions that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning platform and the SumTotal suite for Human Capital Management. Skillsoft provides the most comprehensive selection of cloud-based corporate learning content, including courses, videos, books and other resources on Business and Management Skills, Leadership Development, Digital Transformation, IT Skills and Certification Training, Productivity and Collaboration Tools and Compliance. Percipio’s intuitive design engages modern learners and its consumer-led experience accelerates learning. The SumTotal suite features four key components built on a unified platform: Learning Management, Talent Management, Talent Acquisition and Workforce Management. Skillsoft is trusted by thousands of the world’s leading organizations, including 65 percent of the Fortune 500. WphIXqTp_es |
| Category | Education |
| Tags | elearning | elearning provider | elearning solutions | talent management | succession planning | HRtech | Skillsoft | cloud learning | LMS | Leadership development | Leadership development skills | Leadership training | Compliance elearning | Compliance training | Elearning content | Mobile learning solutions | Mobile training | Online IT training | IT certification training | IT network security training | LMS systems |
