Hi guys, Welcome to the Advanced Video Search Engine, and you are watching HOW TO HANDLE AN IRATE CUSTOMER! (Tips for Dealing with Irate or Angry Customers!). That video is uploaded by CareerVidz at 2022-01-23T02:53:17-08:00. We are promoting this video only for entertainment and educational purpose only. So, I hope you like & enjoy it. [1QcarekKk9U]
| Name | HOW TO HANDLE AN IRATE CUSTOMER! (Tips for Dealing with Irate or Angry Customers!) |
| Video Uploader | Video From CareerVidz |
| Upload Date | This Video Uploaded At 23-01-2022 10:53:17 |
| Video Discription | HOW TO HANDLE AN IRATE CUSTOMER! (Tips for Dealing with Irate or Angry Customers!) https://youtu.be/YY7NFNMiQN4 #CustomerServiceSkills #CustomerServiceTraining #CustomerServiceInterviewQuestions In this video, I will teach you how to handle an irate customer. I will also give you the perfect scripted answer to the interview question, how would you deal with an irate customer? So, if you are going to be working in a customer-facing role, or if you have a customer service job interview coming up, stay tuned because I am here to help you! PLEASE SUBSCRIBE TO MY CHANNEL AND GIVE THE VIDEO A LIKE (👍) IN THIS TUTORIAL, TO HELP YOU, I WILL TEACH YOU THE FOLLOWING 3 THINGS: #1. I will teach you the fundamentals of good customer service and explain why it is so important in any role or organization. #2. I will tell you exactly how to deal with a difficult or irate customer. In fact, I will give you the exact step-by-step blueprint to follow whenever you encounter a challenging customer! #3. I will give the perfect scripted answer to the interview question, how would you deal with an irate customer? THE FUNDAMENTALS OF GOOD CUSTOMER SERVICE AND WHY IT IS SO IMPORTANT IN ANY ORGANIZATION OR JOB ROLE. The definition of customer service is: 01:27 “Customer service is supporting your customers both before, during, and after a purchase that makes the experience an enjoyable one, and one they want to return to time and time again in the future.” THERE ARE 5 BASIC FUNDAMENTALS TO GOOD CUSTOMER SERVICE! #1 FUNDAMENTAL OF GOOD CUSTOMER SERVICE IS RESPECT: 01:51 #2 FUNDAMENTAL OF GOOD CUSTOMER SERVICE IS EXPECTATIONS: 02:08 #3 FUNDAMENTAL OF GOOD CUSTOMER SERVICE IS COMMUNICATION: 02:49 #4 FUNDAMENTAL OF GOOD CUSTOMER SERVICE IS SERVING: 03:30 #5 FUNDAMENTAL OF GOOD CUSTOMER SERVICE IS FEEDBACK: 04:06 STEP-BY-STEP BLUEPRINT FOR DEALING WITH AN IRATE CUSTOMER: 04:35 What is the best way to deal with an irate customer? LET ME NOW GIVE YOU A BRILLIANT EXAMPLE ANSWER TO THE INTERVIEW QUESTION, HOW WOULD YOU DEAL WITH AN IRATE CUSTOMER? 07:29 MORE CUSTOMER SERVICE TRAINING VIDEOS: Customer Service interview questions and answers: https://youtu.be/YY7NFNMiQN4 Customer Service mock interview: https://youtu.be/a99gQn9pkOM What does customer service mean to you? https://youtu.be/_tx3ReNf1d8 CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM: https://www.linkedin.com/in/richard-mcmunn-coach/ DOWNLOAD RICHARD MCMUNN'S CUSTOMER SERVICE INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE: https://passmyinterview.com/answers-to-customer-service-interview-questions/ 1QcarekKk9U |
| Category | Education |
| Tags | HOW TO HANDLE AN IRATE CUSTOMER | how to deal with an irate customer | how to deal with a customer complaint | customer service training | customer service skills | customer service interview questions and answers | unhappy customer | What is the best way to deal with an irate customer? | How do you handle irate customers interview question? | How do you respond to an angry customer? | How to handle an irate customer on the phone |
